Meet the team

I am an experienced IT Support Specialist with a proven track record of delivering efficient and effective technical solutions in dynamic environments. With 15+ years of expertise, I specialize in diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure seamless business operations.  I also have achieved certifications in networking (CCNA), IT Security (CCSP), and Project Management (PMP).

My skills extend across a variety of IT disciplines, including:

• Technical Support: Proficient in resolving Tier 1-3 support issues, managing incident tickets, and providing excellent customer service to end-users.
• Workstation Management: Skilled in configuring and maintaining desktop and laptop systems, ensuring optimal performance and security.
• Office 365 Administration: Expertise in managing email accounts, SharePoint, Teams, and OneDrive, as well as implementing Office 365 best practices.
• Network Troubleshooting: Experienced in diagnosing connectivity issues, optimizing network performance, and supporting hardware such as routers and switches.
• IT Security: Knowledgeable in applying security measures to protect systems, including endpoint protection and implementing firewalls.
• Documentation and Training: Adept at creating user guides, technical documentation, and training materials to empower users and streamline IT processes.

I take pride in my problem-solving abilities, attention to detail, and commitment to delivering exceptional user experiences. My passion for technology drives me to stay updated with the latest industry trends and advancements, ensuring I provide forward-thinking solutions.

Whether it’s supporting day-to-day operations or contributing to large-scale IT projects, I thrive in collaborative environments where my technical skills and customer-focused approach can make a meaningful impact.

Hi, I’m Chris, and I’ve been a passionate software developer for the past 5 years. My journey in technology has been driven by a love for creating intuitive, functional, and impactful digital solutions. Here’s a snapshot of my technical expertise:

• Programming Languages: Proficient in JavaScript, Python, PHP, HTML, CSS, and SQL.
• Web Frameworks: Experienced in React, Angular, Vue.js, Django, Laravel, and Flask.
• Content Management Systems (CMS): Skilled in WordPress, Joomla, Drupal, and Squarespace development.
• E-commerce Platforms: Knowledgeable in Shopify, WooCommerce, Magento, and BigCommerce customization.
• Database Management: Expertise in MySQL, PostgreSQL, and MongoDB design and optimization.
• CRM Systems: Hands-on experience with Salesforce, HubSpot, Zoho CRM, and Pipedrive integration.
• Cloud Services: Familiar with AWS, Google Cloud, Azure, and deploying serverless applications.
• APIs and Integrations: Proficient in RESTful APIs, GraphQL, and third-party API integration.
• UI/UX Design: Experienced in creating responsive, accessible, and user-friendly interfaces using tools like Figma and Adobe XD.
• Development Tools: Skilled in using Git, Docker, Jenkins, and CI/CD pipelines for streamlined development workflows.